Privacy Policy

This policy explains what information Wren House collects when you use our website or place an order, and how we use it.

What we collect

When you order or create an account, we collect:

• Name, phone number, and email address (if you sign in)
• Delivery address and, for delivery orders, your device's location (to calculate the delivery fee)
• Order details — items, gift notes, scheduled date/time
• Payment status (we don't store card or UPI details — payment is collected directly)

How we use it

• To prepare, schedule and deliver your order
• To contact you about your order's status
• To keep your order history if you have an account
• To improve our menu and service based on feedback and reviews

Who we share it with

We don't sell your information. It's shared only with the services that run this site — our hosting, database and email providers — strictly to operate the business, and with a delivery partner when needed to complete your delivery.

Your choices

You can update your name and phone number from your account page at any time. To have your data deleted, contact us at +91 74492 89268 and we'll remove what we're not required to keep for tax/accounting records.

Contact

Questions about this policy? Reach us at +91 74492 89268 or hello@wrenhousebakes.com.