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Terms of Service

Last updated October 2026

By ordering from Wren House (Thoraippakam, Chennai, Tamil Nadu), you agree to the terms below.

Orders

  • Everything is baked to order in small batches after you place your order.
  • Orders need a minimum lead time before the scheduled slot — the checkout page will tell you the earliest time available.
  • We may decline an order that's too large for same-day self-checkout (bulk/catering requests) — contact us directly for those.
  • Prices shown at checkout are final; we don't charge anything beyond what's shown there.

Payment

Payment is currently collected via UPI at the time of delivery or pickup. We don't store your payment details.

Delivery & pickup

See our Shipping & Delivery policy for delivery areas, minimum order sizes and fees.

Cancellations & refunds

See our Refund & Cancellation policy.

Food safety

FSSAI registration no. 22426076003182. Let us know about any allergy before ordering — see a flavor's page for its listed ingredients.

Changes to these terms

We may update these terms from time to time; the current version always applies to new orders.